# CRM management.

Lubyc CRM unifies leads, customers, deals, support and tasks in one connected hub so your team never loses context again.

## Centralized customer history

Every email, call, note and deal in one place so your team always has full context.

## Faster deal closing

Visual pipelines, reminders and automation keep deals moving without manual chasing.

## Better team collaboration

Share accounts, activities and updates so sales, support and marketing work as one team.

## Higher customer retention

Follow-up journeys and smart alerts help you prevent churn and keep customers engaged.

## Actionable CRM reporting

Track conversion, revenue, pipeline health and team performance in real time.

# Relationship-first CRM

### One connected workspace for your entire customer lifecycle.

From first touch to long-term loyalty, Lubyc CRM gives your team a single place to capture leads, manage deals, answer support requests and grow customer value. No more switching between tools or losing context between teams.

### How teams use Lubyc CRM every day.

Streamline your daily sales and support workflows with practical, ready-to-use CRM flows, templates and automations.

## Sales

### Lead capture & qualification

Capture leads from forms, imports or campaigns, score them and auto-assign to the right owner.

### Pipeline

### Visual deal pipelines

Drag-and-drop deals across stages, add activities and forecast revenue with confidence.

### Support

### Customer support desk

Turn conversations into tickets, link them to accounts and keep every reply inside your CRM.

### Automation

### Follow-up automation

Auto-send emails, assign tasks and set reminders when leads change stage or go silent.

### Insights

### 360° customer view

See every touchpoint, deal, ticket and note on a single, clean timeline per customer.

### Collaboration

### Team selling

Mention teammates, share accounts and align sales, marketing and support in one place.

### Retention

### Post-sale nurturing

Run renewal and upsell playbooks so existing customers keep growing with you.

### Analytics

### Revenue analytics

Understand win-rates, cycle length and rep performance with simple, visual reports.

### Core CRM features designed to grow relationships.

- **Lead capture & scoring**: Capture leads from forms, imports or campaigns and score them based on fit and behavior.
- **Contacts 360° profiles**: See full customer history – emails, calls, notes, deals and tickets in one clean profile.
- **Sales pipelines**: Build multiple visual pipelines for different products, territories or teams.
- **Deals & opportunities**: Track deal value, probability, competitors and decision makers in a structured way.
- **Email & call logging**: Log emails, calls and meetings to the right contact and deal automatically.
- **Tasks & reminders**: Never miss a follow-up with scheduled tasks, reminders and next-step suggestions.
- **Support tickets in CRM**: Convert conversations into tickets so sales and support always share the same context.
- **Workflow automation**: Automate lead assignment, stage changes, notifications and follow-up actions.
- **Custom fields & tags**: Model your own data with custom fields, tags and segments that match your business.
- **Customer journey views**: Visualise every stage from marketing to sales to onboarding in one journey view.
- **Team collaboration**: Share accounts, assign tasks and keep everyone aligned around the same customer.
- **Insights & reporting**: Build simple but powerful dashboards with revenue, pipeline and activity metrics.